Terms of Service

1. Acceptance of Terms

By accessing or using Nexos English ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service. Nexos English is operated by NexosNova LLC.

2. Description of Service

Nexos English is an AI-powered English learning platform providing:

• AI conversation practice
• Grammar exercises with instant feedback
• Reading comprehension modules
• Writing correction and feedback
• English level placement testing (A1–C2 CEFR)
• Progress tracking and certificates

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 13 years old to use the Service. We reserve the right to suspend or terminate accounts that violate these terms or are used fraudulently.

4. Subscriptions and Payments

• Free Trial: New users receive a 7-day free trial with limited daily credits.
• PRO Plan: €9.99/month, billed monthly. Includes 100 daily credits and access to all modules.
• Premium Plan: €79.99/year, billed annually. Includes 500 daily credits and priority support.
• Billing: Subscriptions are automatically renewed. You may cancel at any time through the billing portal.
• Refunds: We offer a 14-day money-back guarantee for first-time subscribers. Contact us at [email protected].

5. Referral Program

Users may earn free subscription months by referring new paying subscribers. Referral rewards are applied automatically. We reserve the right to modify or terminate the referral program at any time. Abuse of the referral system (e.g., self-referrals, fake accounts) will result in account suspension.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Share your account credentials with others
• Attempt to reverse-engineer or copy the Service
• Use automated tools to abuse the credit system
• Submit offensive, harmful, or inappropriate content

7. Intellectual Property

All content on Nexos English, including AI responses, exercises, and educational materials, is the property of NexosNova LLC. You may not reproduce, distribute, or create derivative works without written permission.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be error-free, uninterrupted, or that results will meet your expectations.

9. Limitation of Liability

To the maximum extent permitted by law, NexosNova LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

10. Changes to Terms

We may update these terms at any time. We will notify users of significant changes by email. Continued use of the Service constitutes acceptance of the updated terms.